Responsibilities

Responsibilities:
Provides programs to improve operational efficiency, consistency, and compliance in support of the organization’s financial and tactical business objectives. Provides business practices and processes.
Develops, communicates, and trains the organization on business practices and processes.
Serve as a liaison with other divisions such as Deal Management, Migration, Global approvals and Order management in an effort to ensure accurate and timely transaction processing. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.
 

Desired skills:
Requirement / Label
Description
Detail Oriented
·        Executes all steps with Rigor
·        Validates all steps of documents for 100% accuracy
·        Accurately documents the various steps of the process cycle.
Arbitration
·        Effectively mediates process between Channel rep and Partner
Customer Focus
·        Consistently executes daily task within SLA
·        Takes ownership on deals and ensures customer satisfaction.
Active Listening
·        Practices attentive listening during process orientation.
·        Effectively restates and questions current processes
Communication Skills
·        Effectively communicates between stakeholders ensuring accurate message is delivered.
Learning
·        Quick to understand Job role
·        Seek clarity on all gaps from manager / mentor
·        Quickly moves on to being independent requiring minimal supervision.
Experience: 0 – 4 years Max